Crash Plan Review

Crash Plan Review

Crash Plan is embodied of everything that makes up the ultimate online storage solution. It doesn't matter if you are looking for off-site storage, automatically scheduled backups, no additional fees or file size limits; Crash Plan has it all and more.

Features:

Where most online storage and backup companies require your information to be stored exclusively on one of their remote servers, Crash Plan allows you to also store it on an already attached storage device. This provides you with a hard copy of everything that is backed up as well as having it stored safely in one of their heavily monitored locations.

Summary:

Crash Plan takes the convenience of storing things on your home computer and has turned it into something similar, although without the file and storage limitations that you may be facing. It also takes away the human error aspect, since it is all backed up automatically on whatever schedule you enter in.

Product Ideology:

Crash Plan is exactly what the name describes. It is a backup method should your system inevitably crash or succumb to some kind of natural disaster, fire, or be the victim of human nature. Even if you accidentally spell a cup of coffee onto your computer and fry it, everything that has previously been saved or backed up can be restored as soon as the new system is up and running.

Security:

Backup files on a daily schedule so that you can keep everything current. It is also not a bad idea to set up a random schedule on top of this. Not only does it make it more difficult for hackers to break in and damage files, but it also takes advantage of all of the great security features and encryption software that has already been installed. Malware is transferred by being embedded into files without a users knowledge, and can spread like wildfire unless stopped before they can start. This is no problem whatsoever for all of the security features put into place by Crash Plan.

Storage Space:

Crash Plan has a variety of storage space options available. This amount, along with the pricing, is based off of how many computers you wish to have automatically backed up. The lowest amount you can purchase is 50 gigabytes, a substantial amount, for a maximum of three computers. This is perfect for a business that is just starting up and only has a handful of customers.

Ease Of Use:

There is a very limited amount of training that needs to be done once you install Crash Plan. There are never any adjustments to be made after the initial installation. Everything is done the same way, every time. It is also really simple to make adjustments after you already have them in place, so if you decide to add additional backup times or randomize them, it will only take a minute to change.

Customer Support:

The email account at Crash Plan is just for users that are having problems or questions with the service or the program itself. The emails are generally answered in the order in which they were received, but if you are ever curious as to where you are in line, or where the answer is to your question, you can see your status from the link on the support page.

Crash Plan Customer Reviews Write Review
Not recommended for > 2TB

CrashPlan has tanked in service over the past 2 years. In fairness though, I backup more than 20 times what the normal user would backup which is probably a factor. If you're a home user with less than 1TB to backup, buy yourself an external hard drive to augment CrashPlan in case case their service. Rarely did I notice their servers at fault but rather the agent on my server. Each time my server rebooted due to Windows updates and every 30 days, CrashPlan must perform deduplication maintenance, which since I backup more than 31TB it may be a week then it's time to reboot because of updates then the process starts all over.
I don't recommend CrashPlan if you're like me have have lots a data to backup.
I do like the version selections for restores!
Time to review other cloud-based backup services with better performing agents.

Reviewer: Terry Mundy24th October 2015
Avoid this poor service

Crash Plan failed the first time I needed it. When myoffice PC hard drive died, I called Crash Plan, my backup service, for help. They apologized, but said they could not have someone speak with me for 36 hours or more! It seems they were very busy. I was able to figure out on my own how to get some of my data back, but only in 500MB sections, with each section taking 20-25 minutes to select files totalling 500MB, have them made ready for retreival, then downloading and unzipping the files. I spent nearly 8 hours doing this and have only recaptured about 1/3 of my files. I had counted on being able to protect my files and restore them fairly quickly and easily. This didn't happen with Crash Plan. I would say that the situation has been a catastrophe for me and my business. Bottom line: Crash Plan is a joke -- a very bad joke. Stay away.

Reviewer: Bruce Blackwell 15th October 2015
CrashPlan is a solid backup choice

I use several backup plan companies for business. This is the one I use at home with over 10 machines and since their startup. Perfect backup product. I had a very important machine stolen. Was able to erase access remotely and restore all the files. And my files pack a huge punch since I have been hording files since 1989!

Reviewer: Adam Hrebeniuk3rd October 2015
Excellent

Backup works well with lots of options. Haven't had to restore anything yet but I feel confident in the service so far.

Reviewer: Dan K17th August 2015
seems like good basic cover

easy to use - bit slow on the upload, but then i have a lot of data. hoping incremental backup will be invisible. excellent value for money. user interface really easy to use

Reviewer: patricia moffett9th April 2015
Visit Crash Plan
Crash Plan Customer Reviews Write Review
Not recommended for > 2TB

CrashPlan has tanked in service over the past 2 years. In fairness though, I backup more than 20 times what the normal user would backup which is probably a factor. If you're a home user with less than 1TB to backup, buy yourself an external hard drive to augment CrashPlan in case case their service. Rarely did I notice their servers at fault but rather the agent on my server. Each time my server rebooted due to Windows updates and every 30 days, CrashPlan must perform deduplication maintenance, which since I backup more than 31TB it may be a week then it's time to reboot because of updates then the process starts all over.
I don't recommend CrashPlan if you're like me have have lots a data to backup.
I do like the version selections for restores!
Time to review other cloud-based backup services with better performing agents.

Reviewer: Terry Mundy24th October 2015
Avoid this poor service

Crash Plan failed the first time I needed it. When myoffice PC hard drive died, I called Crash Plan, my backup service, for help. They apologized, but said they could not have someone speak with me for 36 hours or more! It seems they were very busy. I was able to figure out on my own how to get some of my data back, but only in 500MB sections, with each section taking 20-25 minutes to select files totalling 500MB, have them made ready for retreival, then downloading and unzipping the files. I spent nearly 8 hours doing this and have only recaptured about 1/3 of my files. I had counted on being able to protect my files and restore them fairly quickly and easily. This didn't happen with Crash Plan. I would say that the situation has been a catastrophe for me and my business. Bottom line: Crash Plan is a joke -- a very bad joke. Stay away.

Reviewer: Bruce Blackwell 15th October 2015
CrashPlan is a solid backup choice

I use several backup plan companies for business. This is the one I use at home with over 10 machines and since their startup. Perfect backup product. I had a very important machine stolen. Was able to erase access remotely and restore all the files. And my files pack a huge punch since I have been hording files since 1989!

Reviewer: Adam Hrebeniuk3rd October 2015
Excellent

Backup works well with lots of options. Haven't had to restore anything yet but I feel confident in the service so far.

Reviewer: Dan K17th August 2015
seems like good basic cover

easy to use - bit slow on the upload, but then i have a lot of data. hoping incremental backup will be invisible. excellent value for money. user interface really easy to use

Reviewer: patricia moffett9th April 2015
Don\'t use this as your only backup

I couldn't restore my files from Crash Plan and gave up after support couldn't help.

Reviewer: Richard3rd March 2015
Reliable, easy to use

I've used Crash Plan for over a year. It simply works. I moved to Crash Plan from Just Cloud because Just Cloud stopped working several times.

Reviewer: David Roe31st December 2014
Just great!

Just 1.5 months after my first backup was complete, my HD crashed. I recovered everything without any pain!

Reviewer: Alexandre13th December 2014